Help and FAQs
Select a category or subcategory below to find frequently asked questions as well as tutorials and other help documentation. If you have a question that isn’t addressed below, or you can’t find what you’re looking for, please reach out to Your UP Representatives or email university-personnel@bianlifan.com.
- Accommodations
- Appointments and New Employees - Paid
- Appointments - Unpaid (POI)
- Benefits & Retirement
- CSULearn
- Faculty Processes
- Fee Waiver
- General Help & Additional FAQs
- Leave Programs
- Name and Address Changes
- Onboarding New Employees
- Payroll
- Performance Management
- Personnel Files and Personnel Action Files (PAFs)
- Policies
- Position Management
- Professional Development
- Recruiting (Faculty, Staff and MPPs)
- Report Injuries
- Staff and Faculty Emergency Fund
- Technology
- Workers' Compensation
